Managing Connectors

Last updated: September 25, 2026

This article covers how to connect, configure, disable and delete connectors in Polar, plus the full list of available connectors.

Connect a data source

Before you start, make sure you're an Admin in your Polar workspace and have admin access on the platform you're connecting (for example, Shopify, Facebook or Google Ads). No other setup is needed.

  1. Go to the Connectors page in Polar.

  2. Search for the connector you want to add.

  3. Follow the prompts to sign in and authorize access to your data.

  4. Repeat for each tool you use.

Polar starts importing your historical data straight away. This usually finishes within 24 hours, and then your dashboards will populate. For how often data refreshes after that, see Data Syncs.

Don't see your platform? Check whether it's available as a custom connector, or use the Google Sheets connector to import offline spend, influencer costs, or any other custom data.

Connector settings

Most connectors let you add more than one account, such as several Shopify stores or ad accounts. A few have extra settings:

Connector

What you can configure

Shopify

Add more stores with Add Shopify Account.

Google Analytics 4

Add multiple properties. Only one can be active at a time.

Amazon Ads

Set the region to match your Amazon account.

Criteo

Set the currency and report time zone to match your Criteo account.

Attribution windows: ad platform metrics in Polar use the attribution settings configured in each ad platform. Polar inherits them and doesn't override them. See Can I change the attribution window for my ad platform data?

Disable or delete a connector

Action

How

What happens to your data

Disable

On the Connectors page, switch the connector's status from Connected to Paused.

Syncing pauses. Your historical data stays in Polar.

Delete

On the Connectors page, click the trash icon next to the connector.

All historical data from that connector is removed from your dashboards.

If you only want to stop new data coming in, disable the connector instead of deleting it.

Troubleshooting

I can't add or reconnect a connector

If the Connect button is greyed out or shows an error, you probably don't have the right role. Only Admins can add or manage connectors.

  • Check your role under My Team in Account Settings.

  • Ask an Admin on your team to change your role if needed.

  • Still stuck? Reach out through the in-app chat.

For errors specific to one platform, see that connector's article (for example, Facebook Ads or Google Ads).

Available connectors

Category

Connectors

Sales channels

Shopify, Recharge, Amazon Seller Central, Amazon Vendor Central

Analytics & attribution

Polar Pixel, Google Analytics 4, Google Search Console, Fairing

Advertising

Google Ads, Facebook Ads, TikTok Ads, Pinterest Ads, Snapchat Ads, Bing Ads, Amazon Ads, Criteo

Email, SMS & social

Klaviyo, Attentive, Omnisend, Yotpo, Facebook Pages, Instagram Business

Other data sources

Google Sheets, Gorgias

Custom connectors (set up by our team)

AppLovin, Awin, Impact, Mailchimp, ShipStation, Taboola, Twitter/X Ads, Walmart Marketplace. See Custom Connectors.

Don't see the connector you need? Submit a feature request, and we'll let you know if it's on the roadmap.